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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Gneuss products

The group «New Technologies» offers products from the plant Gneuss: miltirotation systems, MRS extruders, Vacuum installations (degassing systems), Control systems, Online viscometers, Rotary filtration systems, amplifiers, Grids, Filter elements, rotary valves GAV, Pressure sensors, Pressure cables, connecting temperature cables, plugs, couplings, sockets, Test modules, pressure simulators, Pressure sensor testers, pressure calibrators, Temperature sensors, EPM emergency protection systems
  • MRS extruders Gneuss
    MRS extruders
    MRS et al.
  • MRSjump Extruders Gneuss
    MRSjump Extruders
    JUMP polyreactors, etc.
  • Processor GPU blocks for film production Gneuss
    Processor GPU blocks for film production
    GPU, etc.
  • Online-Viscometers Gneuss
    Online-Viscometers
    flow viscometers, etc.
  • Extruders for packing tape Gneuss
    Extruders for packing tape
    production of PET tape, etc.
  • Degassing and decontamination units Gneuss
    Degassing and decontamination units
    production of polymers, etc.
  • Installations of secondary materials Gneuss
    Installations of secondary materials
    granulation, etc.
  • Fiber Production plants Gneuss
    Fiber Production plants
    hollow fiber, etc.
  • System solutions Gneuss
    System solutions
    filter pumps, etc.
  • Vacuum installations Gneuss
    Vacuum installations
    degassing systems, etc.
  • Management systems Gneuss
    Management systems
    MRS-control systems, etc.
  • Rotary filtration systems Gneuss
    Rotary filtration systems
    SFneos, KSF, CSFprimus, etc.
  • Rotary valves Gneuss
    Rotary valves
    GAV et al .
  • Filter elements Gneuss
    Filter elements
    grids, etc.
  • Pressure sensors Gneuss
    Pressure sensors
    DAIL, DAIH, DTA, etc.
  • Temperature sensors Gneuss
    Temperature sensors
    TF-CX, TF-MX, etc.
  • Emergency protection systems Gneuss
    Emergency protection systems
    EPM et al.
  • Amplifiers Gneuss
    Amplifiers
    DMV 4000, TMV, etc.
  • Accessories Gneuss
    Accessories
    pressure cables, testers, etc.

NEW TECHNOLOGIES GROUP

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